01. Abnormal login problem?

Make sure your network is functioning properly

Make sure your UID account and password are entered correctly

Pay attention to uppercase and lowercase letters of password

02. How to change the payment pin?

Its own QR code allows third parties to identify the QR code for registration and download platform through WeChat
scanning or other application software, and become their referrer.

03. How to change login password?

Login in to WINBOX, click “Me” > “Setting” > “Modify Payment Code”

04. Why didn't I find any entertainment option when logging into Winbox?

When a visitor logs in (without a referrer binding), he cannot enter any game and cannot deposit or withdraw
cash. Visitors need to set the permission to bind the “recommended referrer” to trigger the game and the recharge function

Step 1: Log in to WINBOX, click “Me” > “Settings” > “Referrer”

Step 2: You can scan the QR code of your friend or the QR code of the promoter found on the Internet to bind the
recommender. After the binding is completed, all operations can be performed normally

05. When need login on different device

In order to protect your account, when using different devices to log in, you need to complete the “bind device” step

Enter your mobile phone number on a new device for receive a verification code to log in

06. Transaction record

The transaction record in the upper right of the wallet function can filter various platforms and time to view
detailed transaction records. In addition, the user’s transfer content is presented in detail in this function.

07. Order history

The order history function saves user recharge and withdrawal records. Click the record to view the details

If your top up and withdrawal has not passed or reject, you can click into the details to view the reason.

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